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GoDaddy Payments Help

Review your suspended payments

A suspended payment is a transaction or collection of transactions that have been flagged as potentially risky and aren’t included in your current payout. In the Payments Hub you can review the details of your suspended payments, such as the total suspended funds and when they’re expected to clear for transfer.

  1. Sign in to your Payments Hub (use your GoDaddy username and password).
  2. If you have suspended funds, select See details under Suspended to review details about your held funds.
  3. Review the following information for details about your suspended payments:
    • Total Suspended Balance: The total amount of all currently suspended payments.
    • Activity Period: The date range for a group of transactions.
    • Total Amount: The total amount that’s expected to clear on the expected transfer date.
    • Expected Transfer Date: Each row shows transactions grouped together by the date that they’re expected to clear. If a transaction or group of transactions requires action on your part before it can clear, you’ll see a notice here instead of a date.

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