SmartLine Help

Set my business hours

If your business is not open 24 hours a day, you will want to set your business number to ring during work hours. When a call comes in after the specified times, it will be directed to your business voicemail, instead of your personal voicemail. You can set your business hours from your web browser or with the mobile app.

Note: Before you can proceed, you need to make sure that you have downloaded the mobile app and have linked it to your smartphone.

  1. Open the SmartLine mobile app.
  2. Log in to your GoDaddy account.
  3. Tap Settings.
  4. Under the Availability section, tap Business Hours.
    Tap Business Hours
  5. Select the time zone for you location.
    Select time zone
  6. Note: The Time Zone setting will only apply to the business hours section. It will not change the time zone for any other timestamps displayed in the app.

  7. If you need to set hours for individual days (e.g., closed on Tuesday), then tap EDIT DAYS.
    Tap edit days
  8. Use the left slider to set the time you want to start receiving calls.
    Set Start Time
  9. Use the right slider to set the time you would like the calls to stop.
    Set end Time
  10. If you are closed on a specific day, set both sliders to the same time.
    Set Start Time
  11. To keep your new business hours, tap Settings.
  12. Note: By tapping GROUP DAYS, your Monday hours will apply to all weekdays and Saturday's hours for the weekends.

  1. Go to your GoDaddy product page.
  2. Scroll to SmartLine Phone Services and select Manage.
  3. Click Business Hours.
  4. Select the correct Time Zone for your area.
  5. Use the left slider to set the time you want to start receiving calls.
    Set start time
  6. Use the right slider to set the time you would like the calls to stop.
    Set end time
  7. If you will be closed on a specific day, click the Closed checkbox.
    Click closed box
  8. Note: Once the Closed box is checked, the sliders will be removed for that day. They will return when the Closed box is unchecked.

  9. Click Save.

Next steps

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