You can always use Workspace Webmail to send and receive email messages. If you are having trouble connecting to your email account through an email client, there are several troubleshooting steps you can take.
BEFORE YOU START: To set up your email client with your email, you need to know your POP or IMAP Email Server Settings and ports. To find them, go to the Email Setup Center and write down the information that displays under Email Server Settings.
Make sure you have set up SMTP Relay in your email account. For more information about setting up SMTP Relay, see Checking your SMTP Relay Settings.
To find these settings, go to the Email Setup Center and log in with your email address and password. (Alternatively, you can also access the Email Setup Center From Web-Based Email. Just go to Tools and click Email Setup Center.) Look for the following:
Your internet provider might block your email clients' default port settings. If they do, you can use these alternative ports. You only need to select the port based on the server name you're using.
|SMTP||Outgoing||25, 80, 3535|
NOTE: See Email Account Limitations for maximum email and attachment size as well as other limitations that may affect your ability to send email.
One relay consists of one email message sent to each person using the SMTP service. So if you send one email message to 30 people, it counts as 30 relays. Relays are counted on a daily basis.
NOTE: As a courtesy, we provide information about how to use certain third-party products, but we do not endorse or directly support third-party products and we are not responsible for the functions or reliability of such products.