Workspace Email Help

What is the difference between Email and Email Forwarding?

Email forwarding and email are two different services we offer for retrieving your email. Email enables you to send, receive, and access your email from Web-Based Email or using a client application. Email forwarding allows you to direct incoming messages from one email address to another email address. When an email message is sent to your forwarded email address, our mail servers redirect the message to the email address you specify.

NOTE:Email messages sent to your email forwarding account are not stored on our servers, but are simply forwarded.

You cannot setup the same email address for both an email account and an email forwarding account. For example, if you create an email account for then you cannot also create an email forwarding account for The address can only be used for one of these services at a time.

If you would like to take advantage of the features of a regular email account, but would still like to receive a second copy of your messages at different email address, you can use the carbon copy feature.

For help setting up these services, see the following Help articles:

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