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SmartLine™ – Toll-Free Number

Go big with a toll-free number.

SmartLine gives you a 1-800 toll-free number that you can manage from an app.

$19.99/mo

1 month free trial.* Cancel anytime.

SmartLine™ – Toll-Free Number

Go big with a toll-free number.
$19.99**/mo
1 month free trial.* Cancel anytime.
SmartLine gives you a 1-800 toll-free number that you can manage from an app.

Get your new phone number up and running in about 5 minutes.

Pick your number.

Choose a toll-free area code (800, 833, 888, etc.)

Connect to your phone.

Download the iOS or Android app and link it to your existing mobile number.**

Start calling and texting. That’s it.

You’re on your way. Add your number to your website, business cards, and other promotional materials.

Manage your small business — anytime, anywhere.

Look and sound more professional.

Build trust that lasts.

Your toll-free number immediately sets you apart from the competition, boosting your image and increasing customer confidence.

Greet every caller professionally.

Instantly see when a call is coming in on your toll-free number, so you know when to answer with something better than “Hello?”

No equipment. No contracts. No hassle.

No big-ticket hardware.

Manage your toll-free number online or through an iOS or Android app on your smartphone. There’s no new equipment to buy.

Separate your business and personal calls.

Keep your personal number private.

Make calls through the SmartLine app and your toll-free number shows on caller ID. This keeps your personal number private and trains customers to use your toll-free number instead.

Manage business hours.

Choose when you want to accept business calls. After hours, calls roll to your professional business voicemail.

Frequently asked questions about SmartLine

Can I use and manage my toll-free number on my smartphone?

Yes, there are both iOS and Android apps available.

Can I get a “true” 1-800 number?

Yes, we offer (800) prefix toll-free numbers as well as all other toll free prefixes – 833, 844, 855, 866, 877, and 888.

How good is the call quality with SmartLine Toll Free?

We use your phone carrier’s network, so the quality and reliability is the same as your personal phone number.

Can I send text messages from my SmartLine toll-free number?

Yes, you can send and receive texts! However, toll-free numbers in general cannot send or receive MMS messages (e.g. pictures & video).

What happens if I go over my month minutes or texts?

Any minutes over your monthly allotment will be billed in 6-second increments at $0.03 per minute. Any outgoing texts over your monthly allotment will be charged at $0.01 per text. All of our plans include unlimited incoming texts.

As a resident of California, how do I contact support for billing questions?

If you believe there is an error on your bill or have a question about your service, please call GoDaddy customer support at 800-505-0685.

If you are not satisfied with GoDaddy’s response, submit a complaint to the California Public Utilities Commission (CPUC) by visiting https://www.cpuc.ca.gov/complaints/. Billing and service complaints are handled by the CPUC’s Consumer Affairs Branch (CAB), which can be reached by the following means if you prefer not to submit your complaint online:

Telephone: 1-800-649-7570 (8:30 AM to 4:30 PM, Monday through Friday)

Mail: California Public Utilities Commission, Consumer Affairs Branch,
505 Van Ness Avenue, Room 2003, San Francisco, CA 94102

If you have limitations hearing or speaking, dial 711 to reach the California Relay Service, which is for those needing direct assistance relaying telephone conversations, as well their friends, family, and business contacts. If you prefer having your calls immediately answered in your mode of communication, dial one of the toll-free language-specific numbers below to be routed to the California Relay Service provider.

TTY/VCO/HCO to Voice
English: 1-800-735-2929
Spanish: 1-800-855-3000

Voice to TTY/VCO/HCO English: 1-800-735-2922
Spanish: 1-800-855-3000

From or to Speech-to- Speech
English & Spanish:1-800-854-7784

To avoid having service turned off while you wait for the outcome of a complaint to the CPUC specifically regarding the accuracy of your bill, please contact CAB for assistance. If your case meets the eligibility criteria, CAB will provide you with instructions on how to mail a check or money order to be impounded pending resolution of your case. You must continue to pay your current charges while your complaint is under review to keep your service turned on.

Can I use SmartLine Toll Free with a toll-free number that I already have?

We don’t currently offer number porting for toll-free numbers. We hope to include this feature in a future update.

Does SmartLine Toll Free use my phone plan’s minutes?

Yes. When you make and receive calls, SmartLine Toll Free uses the minutes included in your cellular phone plan. Since most people have unlimited minutes, this is rarely an issue.

Does SmartLine Toll Free use WiFi for calling?

No. SmartLine Toll Free uses your cellular phone network to make and receive calls, which helps ensure the best possible call quality.

Is SmartLine Toll Free a VoIP (Voice Over Internet Protocol) phone service?

No. SmartLine Toll Free calls use your cellular phone network for incoming and outgoing calls.

Is SmartLine Toll Free a VoIP (Voice Over Internet Protocol) phone service?

No. SmartLine Toll Free calls use your cellular phone network for incoming and outgoing calls.

*,** View Product limitations and legal policies
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