We have been deploying two VPS servers from Godday, one web and one DB server over one year. Recently, the DB server has cache overflow problem, the server accumulates cache and won't flush it on its own. We have to reboot server every two weeks in order to flush cache. We try to call Godaddy for local support, no use at all. Any suggestions to solve it?
Thanks for your info. We try your way in MySQL-Article , but it doesn't work because Godaddy locks the Linux root rights. Unless Goddady will release the root rights to us, we can't release the cache regularly.
P.S. we called Godaddy a couple times, but no response on how to solve the problem, nor to grant us the root rights.
Hello @CST ,
That's odd if you don't have perms on the root since that's the sense of having vps , to have root access and all. You may confirm this by asking for Server Certified Support. best way to contact support I recommend is via chat. Go here : https://www.godaddy.com/community from there look for chat button on the top right. (available monday-friday eastern business hours) If you click it, pick Hosting Support as their the only one who can validate before getting a Server Support.
I hope this helps,
Joven -- 🙂
We have been trying all the methods but it still doesn't work without a root permission is granted by Godaddy. For now, we can only reboot servers everyday. We are deploying new servers to AWS and we probably shall migrate these two servers to AWS as well after the contract ends. Should you have a resolution on it, please let me know. My email is firstname.lastname@example.org. Thx.