Account Management Help

Finding or Changing Your Call-in PIN

When you contact our support department, we ask for your Call-in PIN, which you created when you set up your account. You can find and change it after logging in to your account.

To Find or Change Your Call-in PIN

  1. Log in to your Account Manager.
  2. Go to the Settings tab.
  3. Click Account Security Settings on the left.
  4. In the Call-in PIN field, do one of the following:
    • Click View to display your Call-in PIN.
    • Enter a new Call-in PIN,complete all of the required fields (marked by a *), making any changes you need, and then click Save Changes.

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