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API Reseller Help

I can’t update my domain information with the Reseller API

With the Reseller API, you can’t change the contact information in your subaccount within the account itself. If the email address on your domain is no longer valid or is inaccessible, use API calls to update the email address on your subaccount first.

Note: You can update your information in the Domain Control Center, but we recommend using API calls.

  1. Use the Shopper API call POST/v1/shoppers/{shopperId} to update the email address on your subaccount. A verification email will send to the new email address.
    • If you don’t know your account number, use the call GET/v1/domains/{domain} to retrieve the details for your specified domain.
  2. From the email, verify the change to your contact information on your subaccount.
  3. Use the call PATCH/v1/domains/{domain}/contacts to update the email address on your domain name. A verification email will send to the new email address.
  4. From the email, verify the change to your contact information on your domain.

After verifying your contact information, the changes will save. It can take up to 24 hours to update on the system.

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