Set up GoDaddy Conversations and connect with customers

Never miss an opportunity to connect with a customer. Use the GoDaddy Conversations unified inbox to manage all your phone calls, plus messages from your web forms, chatbots, and Facebook and Instagram business accounts.

Watch the video below to see how GoDaddy Conversations connects to your communication channels. Then, when you’re ready to get started, follow the steps further down.

1: Activate chat

Make sure your website's chat widget is enabled.

2: Get a business number

PRO, Commerce or Commerce Plus customers: Activate a Business Call + Texting number through GoDaddy Conversations. Other plans, skip to Step 3.

3: Connect social media

Connect GoDaddy Conversations to your Facebook and Instagram business accounts.

4: Read and reply to messages

Discover the different ways in which you can read customer messages and respond to them.

5: What's next?

Help customers find the right products and find out how to manage your messages.