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GoDaddy Hardware Agreement
Last Revised: 9/13/2021
  1. OVERVIEW

    The Universal Terms of Service Agreement sets forth the general terms and conditions of your use of the Site and the Services. This Hardware Agreement governs your use of GoDaddy’s hardware services (“Hardware”). Your purchase of any Hardware from GoDaddy is between you and Poynt LLC. Capitalized terms used in this Service Agreement, but not defined are defined in the Agreement.

  2. DESCRIPTION OF SERVICES
    1. Smart Terminal. The Poynt Smart Terminal includes all-in-one point of sale with dual screens and comes with built-in payment processing powered by GoDaddy Payments, receipt printer to provide paper receipt options in addition to email & SMS, barcode scanner for quickly scanning product tags, and enables cross channel sales by connecting online and in-person sales. Accepts all major credit and debit cards along with Apple Pay and Google Pay.
    2. Card Reader. The Poynt Card Reader includes Portable point of sale for on-the-go selling that includes with a charging dock for hands-free usage. Equipped with swipe, insert, and contactless capability to accept major credit and debit cards any way along with Apple Pay and Google Pay. Pairs with the GoDaddy Mobile app to take payment and track orders from anywhere.
    3. Accessories. Hardware may come with available accessories (Hardware Accessories), which may include: power cables, USB printers, paper rolls, cash drawers, USB/HID barcode scanner, wireless printer, etc.
  3. ACCOUNT TERMINATION; LIMITATIONS
    1. Availability. The GoDaddy Hardware may from time to time be unavailable or GoDaddy may be unable to obtain a sufficient supply of Hardware. There may also be occasions where we confirm your order but subsequently learn that we are unable to supply your Hardware. Therefore, we reserve the right at any time to limit or change quantities available for purchase or to cancel your order. If we cancel you order, we will refund your purchase price in full.
    2. We sell and ship Hardware only to customers located in the United States for their own use. We do not sell or ship Hardware to Puerto Rico, Guam, the U.S. Virgin Islands, American Samoa or the Northern Mariana Islands and our Hardware are not supported in any such U.S. territory. You may not purchase Hardware for resale, and we reserve the right to refuse or cancel your order if we believe you will do so.
  4. SHIPPING

    We will ship Hardware using a carrier selected by us. Your order complete purchase page shows your shipping method and any shipping fees. While we will try to meet your shipment and delivery dates, we may be unable to do so in the event of low Hardware inventory. In addition, many events beyond our control can affect the delivery of your Hardware after we provide it to the carrier. Therefore, we are not liable for late shipment or delivery or any loss, damage, or penalty you incur from any delay in shipment or delivery. Notwithstanding the foregoing, risk of loss and title for Hardware pass to you upon shipment to you.

  5. RETURNS AND REFUNDS

    If you are not fully satisfied with your purchase, you may return your Hardware within thirty (30) days of it being shipped to you. Hardware must be in original condition and packaging and you must enclose the original packaging slip. Additionally, GoDaddy must receive the Hardware before a refund may be issued. We will refund your purchase price in full and cover the cost of return shipping. You must return all Hardware, cords, cables, parts and documentation that were included with the original package. Refunds will be applied to the original purchase method. Only Hardware purchased directly from GoDaddy can be returned to GoDaddy. Hardware you purchase through our authorized retail partners must be returned in accordance with their respective return policies.

  6. PROVISIONS SPECIFIC TO SMART TERMINAL

    Limited Warranty for Smart Terminal. GoDaddy warrants your Hardware against defects in materials and workmanship under normal use for a period of one (1) year from the shipping date. GoDaddy will replace such defective GoDaddy Hardware at no cost to you. However, you must return the defective Hardware to GoDaddy at the designated address and in the designated box, with all accessories, cords, cables, parts and documentation included, within fourteen (14) days of receiving your replacement Hardware. You will be asked to provide a payment card number to GoDaddy when you initiate a warranty-based return. In the event you fail to return your defective Hardware pursuant to the process and time frame specified by GoDaddy, GoDaddy will charge either your GoDaddy Account (if there is a balance) or the card you provided when you initiated your warranty-based return. This is your sole and exclusive remedy for breach of this limited warranty. This limited warranty is only available to you as the original purchaser of the Hardware. Warranty coverage terminates if you sell or transfer your Hardware. No GoDaddy reseller, agent, or employee is authorized to make any modification, extension, or addition to this limited warranty. To initiate a warranty-based return, 480-463-8390.

    This limited warranty does not apply to Hardware that has been subject to alteration, repair, tampering, accident, abuse, misuse, fire, acts of God (including, without limitation, earthquake, flood, hurricane, lightning, or tornado) or other external causes. This limited warranty does not apply to any Third-Party hardware, additional accessories, any consumable parts, including batteries, or any software, even if resold or included with the Hardware. All Third-Party hardware resold or included by GoDaddy is provided solely according to the warranty and other terms specified by the manufacturer, who is solely responsible for service and support for its Hardware. For service, support, or warranty assistance, you should contact the manufacturer directly.

    TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS LIMITED WARRANTY IS PROVIDED IN LIEU OF ANY OTHER WARRANTY, WHETHER EXPRESS OR IMPLIED, WRITTEN OR ORAL, WITH RESPECT TO ANY GODADDY OR THIRD-PARTY HARDWARE. ACCORDINGLY, GODADDY EXPRESSLY DISCLAIMS ANY WARRANTY OR CONDITION OF MERCHANTABILITY, NON-INFRINGEMENT, FITNESS FOR A PARTICULAR PURPOSE, OR AGAINST HIDDEN OR LATENT DEFECTS. TO THE EXTENT SUCH WARRANTIES CANNOT BE DISCLAIMED, GODADDY LIMITS THE DURATION AND REMEDIES OF SUCH WARRANTIES TO THE DURATION AND REMEDY OF THIS LIMITED WARRANTY. IN NO EVENT WILL GODADDY BE LIABLE FOR ANY LOSS OR DAMAGE OR FOR INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR INDIRECT DAMAGES HOWEVER CAUSED ARISING OUT OF YOUR USE OF OR INABILITY TO USE ANY GODADDY OR THIRD PARTY PRODUCTS, INCLUDING LOSS OF REVENUE, LOSS OF ACTUAL OR ANTICIPATED PROFITS, LOSS OF GOODWILL, OR LOSS OF REPUTATION.

  7. PROVISIONS SPECIFIC TO CARD READER

    Limited Warranty for Card Reader. GoDaddy warrants your Hardware against defects in materials and workmanship under normal use for a period of one (1) year from the shipping date. GoDaddy will replace such defective GoDaddy Hardware at no cost to you. However, you must return the defective Hardware to GoDaddy at the designated address and in the designated box, with all accessories, cords, cables, parts and documentation included, within fourteen (14) days of receiving your replacement Hardware. You will be asked to provide a payment card number to GoDaddy when you initiate a warranty-based return. In the event you fail to return your defective Hardware pursuant to the process and time frame specified by GoDaddy, GoDaddy will charge either your GoDaddy Account (if there is a balance) or the card you provided when you initiated your warranty-based return. This is your sole and exclusive remedy for breach of this limited warranty. This limited warranty is only available to you as the original purchaser of the Hardware. Warranty coverage terminates if you sell or transfer your Hardware. No GoDaddy reseller, agent, or employee is authorized to make any modification, extension, or addition to this limited warranty. To initiate a warranty-based return, 480-463-8390

    This limited warranty does not apply to Hardware that has been subject to alteration, repair, tampering, accident, abuse, misuse, fire, acts of God (including, without limitation, earthquake, flood, hurricane, lightning, or tornado) or other external causes. This limited warranty does not apply to any Third-Party hardware, additional accessories, any consumable parts, including batteries, or any software, even if resold or included with the Hardware. All Third-Party hardware resold or included by GoDaddy is provided solely according to the warranty and other terms specified by the manufacturer, who is solely responsible for service and support for its Hardware. For service, support, or warranty assistance, you should contact the manufacturer directly.

    TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS LIMITED WARRANTY IS PROVIDED IN LIEU OF ANY OTHER WARRANTY, WHETHER EXPRESS OR IMPLIED, WRITTEN OR ORAL, WITH RESPECT TO ANY GODADDY OR THIRD-PARTY HARDWARE. ACCORDINGLY, GODADDY EXPRESSLY DISCLAIMS ANY WARRANTY OR CONDITION OF MERCHANTABILITY, NON-INFRINGEMENT, FITNESS FOR A PARTICULAR PURPOSE, OR AGAINST HIDDEN OR LATENT DEFECTS. TO THE EXTENT SUCH WARRANTIES CANNOT BE DISCLAIMED, GODADDY LIMITS THE DURATION AND REMEDIES OF SUCH WARRANTIES TO THE DURATION AND REMEDY OF THIS LIMITED WARRANTY. IN NO EVENT WILL GODADDY BE LIABLE FOR ANY LOSS OR DAMAGE OR FOR INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR INDIRECT DAMAGES HOWEVER CAUSED ARISING OUT OF YOUR USE OF OR INABILITY TO USE ANY GODADDY OR THIRD PARTY PRODUCTS, INCLUDING LOSS OF REVENUE, LOSS OF ACTUAL OR ANTICIPATED PROFITS, LOSS OF GOODWILL, OR LOSS OF REPUTATION.

  8. PROVISIONS SPECIFIC TO ACCESSORIES

    Limited Warranty for Accessories. GoDaddy warrants your Hardware Accessories against defects in materials and workmanship under normal use for a period of thirty (30) calendar days from the shipping date. GoDaddy will replace such defective GoDaddy Hardware Accessories at no cost to you. However, you must return the defective Hardware Accessories to GoDaddy at the designated address and in the designated box, with all accessories, cords, cables, parts and documentation included, within fourteen (14) days of receiving your replacement Hardware Accessories. You will be asked to provide a payment card number to GoDaddy when you initiate a warranty-based return. In the event you fail to return your defective Hardware Accessories pursuant to the process and time frame specified by GoDaddy, GoDaddy will charge either your GoDaddy Account (if there is a balance) or the card you provided when you initiated your warranty-based return. This is your sole and exclusive remedy for breach of this limited warranty. This limited warranty is only available to you as the original purchaser of the Hardware Accessories. Warranty coverage terminates if you sell or transfer your Hardware Accessories. No GoDaddy reseller, agent, or employee is authorized to make any modification, extension, or addition to this limited warranty. To initiate a warranty-based return, 480-463-8390.

    This limited warranty does not apply to Hardware Accessories that has been subject to alteration, repair, tampering, accident, abuse, misuse, fire, acts of God (including, without limitation, earthquake, flood, hurricane, lightning, or tornado) or other external causes. This limited warranty does not apply to any Third-Party hardware, additional accessories, any consumable parts, including batteries, or any software, even if resold or included with the Hardware. All Third-Party hardware resold or included by GoDaddy is provided solely according to the warranty and other terms specified by the manufacturer, who is solely responsible for service and support for its Hardware. For service, support, or warranty assistance, you should contact the manufacturer directly.

    TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS LIMITED WARRANTY IS PROVIDED IN LIEU OF ANY OTHER WARRANTY, WHETHER EXPRESS OR IMPLIED, WRITTEN OR ORAL, WITH RESPECT TO ANY GODADDY OR THIRD-PARTY HARDWARE. ACCORDINGLY, GODADDY EXPRESSLY DISCLAIMS ANY WARRANTY OR CONDITION OF MERCHANTABILITY, NON-INFRINGEMENT, FITNESS FOR A PARTICULAR PURPOSE, OR AGAINST HIDDEN OR LATENT DEFECTS. TO THE EXTENT SUCH WARRANTIES CANNOT BE DISCLAIMED, GODADDY LIMITS THE DURATION AND REMEDIES OF SUCH WARRANTIES TO THE DURATION AND REMEDY OF THIS LIMITED WARRANTY. IN NO EVENT WILL GODADDY BE LIABLE FOR ANY LOSS OR DAMAGE OR FOR INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR INDIRECT DAMAGES HOWEVER CAUSED ARISING OUT OF YOUR USE OF OR INABILITY TO USE ANY GODADDY OR THIRD PARTY PRODUCTS, INCLUDING LOSS OF REVENUE, LOSS OF ACTUAL OR ANTICIPATED PROFITS, LOSS OF GOODWILL, OR LOSS OF REPUTATION.

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