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codthe
New

No ns records

 i'm trying to add NS record for my domain which is registered in another company. I can't find NS records. there is nothing under the "DNS ZONE FILE"

 

plus, there is no any option to delete domains in domain manage section. No live support, No phone support/chat support in turkey. 

 

1 REPLY 1
T-3D
Former Employee

Hi @codthe, Maybe I'm not understanding this. Unless you are running off-site DNS, your DNS (nameservers) are always set with the registrar your domain resides at. Even with off-site DNS the initial setting is done at your registrar. They would need to help you.

 

For products and services with us, our current number in Turkey (and in other countries) can be found at the link below my name.

 

I hope this helps,

 

Thomas D. - GoDaddy | Community Moderator
24/7 support available at x.co/247support