Skip to main content
Help Center
The GoDaddy Community will undergo maintenance starting on Tuesday, August 3rd at 3pm PST / 6pm EST. Learn more
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
teke978
New

Cannot change password in Workspace email account.

I recently tried to access my Workspace email account, but forgot the password. Tried to get a password reset by using the link to have GoDaddy send me an email containing a link to do this but, after 2 attempts, NO REPLY WAS SENT in over 5 hours!

 

I next tried to reset my password through my GoDaddy web account, following the instructions on the Help pages but, following the instruction to hover over the email account's name, then to click on "Edit" did bring up a screen to change the password, BUT NO TEXT COULD BE INPUT INTO EITHER OF THE BOXES PROVIDED FOR INPUTTING PASSWORD AND CONFIRMING IT!

 

HOW CAN I CHANGE MY FORGOTTEN PASSWORD WHEN GODADDY WON'T SEND ME A RESET EMAIL AND THE INSTRUCTIONS FOR RESETTING IT ARE INCORRECT???????

1 REPLY 1
Retired
Not applicable

@teke978,

 

You will have to phone support, nobody here can help with this:

https://www.godaddy.com/contact-us.aspx