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Sent Emails are disappeared on the Sent Items mail folder in CPanel Email

Many emails from the sent emails on the sent items folder has been disappeared since last 3 days for some reason. How do i get it back, its most important for me as a company perspective.

 

Inbox items are perfect.

 

It has been hosted under the Asia Region. It would be very helpful if the last 3 days sent items can be retrieved.

 

Please advise.

 

Regards

2 REPLIES 2
Moderator
Moderator

Re: Sent Emails are disappeared on the Sent Items mail folder in CPanel Email

Hi @starzuae,

Welcome to our forums! It sounds like the sent folder might have been deleted, which can only occur from the customer's end.  If that folder is missing, the only way we can attempt to restore the folder and messages is by a hosting restore, but there is no guarantee that the emails will be restored. You will want to reach out to our support team regarding your options. 

KayJay - GoDaddy | Community Moderator
24/7 support available at x.co/247support

losed my sending e-mail

when i reinstall windows in my PC and contact to my e-mail
i don't find my send e-mail in sent email folder