Client is receiving all emails i send him with attachments (including meeting invites) as winmail.dat
Outlook 2016. Godaddy Office 365.
Outlook Mac (Ipad and Macbook)
Client receives email body. Just not attachments.
Solved! Go to Solution.
I'm having the same problem but it's not the iPhone causing the issue. If I view the same attachment in the GoDaddy mobile mail view (Tools/Mobile Mail) the Excel file shows up as a winmail.dat file as well. The problem is with GoDaddy not the mobile device.
What research are you referring to? I am having the same issue with my Godaddy web mail: my client sends me an email to my Godaddy web mail email address WITH an Excel attachment. When I receive it, there is an additional winmail.dat file attached to the email along with the Excel file attached. However, when I go to open the Excel attachment, my email client will only recognize the Excel attachment as a winmail.dat file for some reason--and the file becomes unreadable when opened. This is a Godaddy web mail issue--doesn't seem like a Microsoft issue: because when I have the same email from my client sent to my Gmail personal email account, I have NO issue opening up the Excel attachment and there is NO additional winmail.dat file attached. Should I cancel my Godaddy email account service and open up an email service with Google gmail?
Myself and colleague are having the same issue with our Godaddy Workspace email with PDF files. The attachment shows the original pdf and winmail.dat file and neither can be opened.
I also have a similar problem.
Online I see 2 attachments: winmail.dat, 53 k and Proposed Agenda-Task Force Meeting.doc, 1 k.
When I download them the first is winmail.dat, 54 KB and the second is download.php, 25 KB.
When I rename download.php to download.doc it is the doc file that was attached.
In Eudora I see only winmail.dat.
I have received winmail.dat files instead of doc files several times from this correspondent. Usually, the second time she sends the file I get it.
"The solution: If you’ve been experiencing this problem and you’ve researched it you have undoubtedly come across various articles and suggestions that you need to go through a number of PowerShell back-flips in order to correct it, however you don’t need to do that; you can fix this directly from the Office 365 Admin portal and here’s how you do it…
Of course, you’ll need to add each domain individually if you have lots of recipients with the winmail.dat problem. The obvious fix is to use the “default” rule to set “use rich text” to “Never” – although in our case our Exchange instance already had this setting, but the problem persisted, go figure…"
I have the same problem with PDF's showing up as winmail files. I own a small business and it is embarrassing to ask customers to cc attachments to my wife's gmail account. She is able to open the pdf's through gmail but they cannot be opened when received through godaddy.
Does anyone from GoDaddy monitor these questions? I think we would all appreciate an answer.
Steve, I am having the same issues. It is thankfully not with clients but with colleagues who use gmail and att.net accounts. However, I can send Word docs to my personal gmail and they are attached.
This problem doesn't originate on the side of the email recipient. The problem originates on the email sender side. It is settings configuration issue with email senders using Outlook. What is perplexing is that you very well might be able to receive email normally from some Outlook users, and not others. I have only encountered this with email that I recieve from one person using older legacy version of Outlook. If the email sender cant or wont troubleshoot their side, then the email recipient can download free utility from CNET that will allow the email recipient to open / read / download / save the winmail.dat attachment files. It is quick and free and easy to use.
I disagree! Any mail from any send, when opened in my Workspace email using any browser, no matter whether it is a pdf, word doc, notepad doc, etc, no matter the sender, there are two files in the attachment area, winmail.dat and the file attached by the sender. However, when you attempt to open the attachment, it tries to open as a winmail.dat file, rendering the attachment unreadable and un-openable.