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Can't choose username

Years ago, I used to be able to choose my username when setting up cPanel, but now I can't.

This is a problem because I can't remember the default username it gives me (random letters and numbers)

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Super User II
Super User II
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Re: Can't choose username

Hey there @Lexi,

 

This was a security feature introduced a couple of years ago. Too many people made their username Admin (or some other, equally weak username) and, as I'm sure you can guess, their cPanel installations became compromised.

 

So, there is no way for you to change it directly any longer. You can call in and request it be changed, I believe.



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* Please note that I DO NOT answer private messages. Please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. If you contact me via PM for help, I will give you a price quote for my personal services. Thanks! *

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3 REPLIES 3
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Super User II
Super User II
Solution

Re: Can't choose username

Hey there @Lexi,

 

This was a security feature introduced a couple of years ago. Too many people made their username Admin (or some other, equally weak username) and, as I'm sure you can guess, their cPanel installations became compromised.

 

So, there is no way for you to change it directly any longer. You can call in and request it be changed, I believe.



I am a GoDaddy End User - Just Like You
* Please note that I DO NOT answer private messages. Please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. If you contact me via PM for help, I will give you a price quote for my personal services. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community


View solution in original post

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Re: Can't choose username

Well, if it's a security feature, guess I won't try to change the username then

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Super User II
Super User II

Re: Can't choose username

@Lexi, I found it annoying at first, too. It actually does improve your security quite a bit, though. Those usernames would take forever to be brute force attacked. 



I am a GoDaddy End User - Just Like You
* Please note that I DO NOT answer private messages. Please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. If you contact me via PM for help, I will give you a price quote for my personal services. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community