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Can't choose username

Years ago, I used to be able to choose my username when setting up cPanel, but now I can't.

This is a problem because I can't remember the default username it gives me (random letters and numbers)

3 REPLIES 3
Super User III
Super User III
Solution

Re: Can't choose username

Hey there @Lexi,

 

This was a security feature introduced a couple of years ago. Too many people made their username Admin (or some other, equally weak username) and, as I'm sure you can guess, their cPanel installations became compromised.

 

So, there is no way for you to change it directly any longer. You can call in and request it be changed, I believe.



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Re: Can't choose username

Well, if it's a security feature, guess I won't try to change the username then

Super User III
Super User III

Re: Can't choose username

@Lexi, I found it annoying at first, too. It actually does improve your security quite a bit, though. Those usernames would take forever to be brute force attacked. 



I am a GoDaddy End User - Just Like You
Check out my site! | I drink and I know things. Especially about websites and web hosting.
* Please note that I offer free advice on this forum. If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community