Mark conversations as spam or not spam
Artificial intelligence (AI) automatically sends spam emails to your spam folder. This keeps your inbox clean so that you can focus on more valuable inquiries.
You can mark spam messages as not spam to send them back to your inbox, or manually mark any messages in your Conversations inbox as spam to move them to your spam folder.
Note:
- Automatic spam filtering is applied to your emails only, but you can manually send any message to your spam folder, including those from your social media.
- The GoDaddy Conversations mobile app is not available on free Conversations plans.
- For now, GoDaddy Conversations is available in English-language markets.
- Sign in to your GoDaddy Conversations mobile app.
- In the lower-left corner, tap Conversations to see a list of all your unarchived conversations.
View your spam conversations
- In the upper-right corner, tap Filter.
- Tap Spam. If you have any messages marked as spam, they’ll appear here.
Mark a conversation as not spam
- From within your spam folder, on the conversation you want to mark as not spam, swipe slightly left.
- Tap Not Spam.
- To close your spam folder and return to your Conversations inbox, in the upper-left corner, tap X Close.
Mark a conversation as spam from your inbox
- On the conversation you want to mark as spam, swipe slightly left.
- Tap More.
- Tap Mark as Spam.
Mark a conversation as spam from within a thread
- Tap the conversation you want to mark as spam.
- In the upper-right corner, tap
More. - Tap Mark as Spam.
- Sign in to your GoDaddy Conversations mobile app.
- In the lower-left corner, tap Conversations to see a list of all your unarchived conversations.
View your spam conversations
- In the upper-right corner, tap Filter.
- Tap Spam. If you have any messages marked as spam, they’ll appear here.
Mark a conversation as not spam
- Tap and hold the message you want to mark as not spam.
- Tap Not Spam. The message will be moved to your Conversations inbox.
- To close your spam folder and return to your Conversations inbox, in the upper-left corner, tap X Close.
Mark a conversation as spam from your inbox
- Tap and hold the conversation you want to send to the spam folder.
- Tap Mark as Spam.
Mark a conversation as spam from within a thread
- Tap the conversation you want to mark as spam.
- In the upper-right corner, tap More.
- Tap Mark as Spam.
- In a web browser, go to your GoDaddy product page.
-
If you have the standalone version of Conversations, scroll to Conversations Unified Inbox and select Web Inbox on the right.
OR
If you have a Websites + Marketing plan, scroll to Websites + Marketing and select Manage next to your site. In the menu on the left, select Conversations.
You'll see a list of all your unarchived conversations.
View your spam conversations
- At the top of your list of conversations, tap Inbox and then tap Spam.
Mark a conversation as not spam
- In your spam folder, hover your mouse pointer over the conversation you want to mark as not spam.
- To the left of the conversation, select More.
- Select Not Spam.
Mark as spam from your inbox
- Hover your mouse pointer over the conversation you want to mark as spam.
- To the left of the message, select More.
- Select Mark as Spam.
Mark as spam from within a conversation thread
You can also mark conversations as spam when you're in a conversation thread:
- Select the conversation you want to mark as spam.
- In the upper-right corner, select
Mark as spam.
