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Add my Microsoft 365 email to Outlook on iPhone or iPad


Step 3 of the Set up my Microsoft 365 account series.

Add your Microsoft 365 email to Outlook for iPhone and iPad. Then you can send and receive emails wherever you are.

This video is part of the How-To series for setting up email.


Required: Before continuing, make sure you have the Outlook app. To download Outlook, use your phone's camera to scan this QR code.
qr code for microsoft outlook app download
  1. Open Outlook.
    Outlook blue envelope with a white O
  2. If you're a new user, skip to step 4. Otherwise, tap Account menu icon Outlook app for iOS the account menu, and then Gear Button Settings.
  3. Tap Add Mail Account, and then Add Email Account.
    Add an email account
  4. Enter your Microsoft 365 email address, and then tap Add Account.
    • You might get an Account Found page. If the email address that you're setting up is listed, tap Add Account. Otherwise, tap Skip.
      Account found, select add account or skip
  5. If you see a prompt that says your email is used with more than one account with Microsoft, tap Work or school account (not Personal account).
  6. Enter your email password, and then tap Sign In.
    The M365 sign-in with an example email address and password entered.
  7. If you're signing in from a new device or location, you'll see a prompt to Verify it's you and confirm your identity through a one-time code.
    The Verify it's you with the three options for a one-time code.
  8. If you're asked to trust your domain, tap Continue.
    The prompt asking if you trust your domain from Microsoft.
  9. If it's your first time signing in and multi-factor authentication (MFA) is enabled, you'll see a prompt to set up your authentication method. (If you have trouble following the on-screen instructions, trying setting up MFA using these steps instead.)
  10. If you already have MFA set up, verify your identity using your authentication method.
  11. You might get a request for permission to access your account, tap Accept.
  12. If you see a message that says, "This browser is a bit unusual," you might need to turn off iCloud Private Relay. Find out how to turn off Private Relay from Apple.
  13. If this is your first email account on Outlook for iPhone or iPad, you'll be asked if you want to add another account. To skip this step, tap MAYBE LATER. If this isn't your first account, you'll be taken back to the settings page.
    Add another account, tap maybe later or add button

Your Microsoft 365 email is now on your Outlook for iPhone or iPad, and you're ready to go!

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