Websites + Marketing Help

Customize my Contact Us section

The Contact Us section is a powerful tool for establishing a connection with your customers. Use it to show your address and location, business hours, email address, phone number and WhatsApp details. As people contact you, they can choose to be added to your email marketing subscriber list.

Customers can also submit a form, including attachments. When a customer completes the form, we scan it for viruses and malware and then it arrives at an email address you designate.

  1. Go to your GoDaddy product page.
  2. Scroll down, expand Websites + Marketing and select Manage next to your website.
  3. Select Edit Website or Edit Site.
  4. Select your Contact Us section. (If you don’t have a Contact Us section, or you'd like to add another one, go to the page and location where to want to add a section and follow the steps to add a section.)
    Note: WhatsApp Chat Button, Contact Form and Hours are subsections of the Contact Us site editor pane. Select the Contact Us link to return to the main section or select Done if you make a change.
  5. Choose the layout and design you want to use in your Contact Us section.
  6. If you want to engage with your customers through WhatsApp, select WhatsApp Chat Button.
    • Turn on the Show WhatsApp Chat Button toggle.
    • Enter your WhatsApp Number.
    • Select Done.
  7. To enable visitors to get in touch with you through a web form, select Contact Form.
    • In the Send Message To field, enter the email address where you want messages to be sent.
    • To get permission from customers to send them marketing emails, turn on the Show Email Opt-in toggle.
    • In the Edit Form Fields section:
      • Arrange the order of the fields on the form by dragging each field to the desired location.
      • To add extra fields, select Add. Enter a Field Name and Input Type, and then select Done.
      • To edit the name of a field, make it required or remove it, select the field. (The Email field and Send button can’t be deleted.)
      • To allow files to be sent, turn on the Attachments toggle. Each file must be less than 10 MB and the total size of all attachments must be less than 15 MB.
    • Select Done.
    Note: Customers can send the following file types:
    Media: .jpg, .jpeg, .jpe, .png, .gif, .mp4, .m4a, .vid, .qt, .mov, .mpeg, .mpga, .mp2, .mp2a, .mp3, .m2a, .m3a, .msvideo, .ogg, .3gpp, .webm, .webp, .flac, .wav, .tiff, .mkv, .mk3d and .mks.
    Docs: .doc, .docx, .dot, .xls, .xlsx, .ppt, .pptx, .odp, .odt, .potx, .ppsx, .pdf, .txt, .text, .conf, .def, .list, .log, .in and .ini.
    Other: .zip, .otf, .woff and .woff2.
  8. To add or update your business hours, select Hours.
    • Turn on the Show open and closing hours toggle.
    • Select each day of the week to set the hours for that day, including if you’re closed.
  9. Modify your Title, Heading, Description and contact information as needed. Any fields left blank aren’t shown until text is added again.
  10. To add or update a map, make sure you have an address entered and then turn on the Show Map toggle. If the PIN on the map is not exact, select Adjust Location to move the PIN.
  11. Use Preview to see the results on desktop and mobile. When you're ready to make the changes public, publish your site.

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