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Request a refund from GoDaddy

We're sorry to hear you're looking for a refund! We want to make sure the process goes as smoothly for you as possible.

Note: If you’ve purchased your product through a mobile app store like the Apple App Store or Google Play, you’ll need to contact that mobile app store to request a refund.

For purchases through GoDaddy, here’s what you’ll need to do:

  1. First, we recommend that you review our refund policy to check your eligibility.
  2. Once you’ve verified your eligibility, you’ll need to cancel the product, service or domain you want refunded.
    • If you’re not eligible for a refund, we recommend that you turn off auto-renew for your product instead. You’ll be able to keep using it until the end of your subscription — then we'll delete the product and all its files.
  3. Finally, contact customer support to request a refund for your eligible, canceled product. Our GoDaddy Guides are here to help.

More info


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