Add team members to help me manage my account
Add employees or other team members and users to your Websites + Marketing, Conversations or Digital Marketing account to allow them to help you manage your website, inbox or email campaigns, without giving them access to anything else in your GoDaddy account. You can add as many employees as you like and remove them at any time.
Note: The role you assign applies across your products. For example, a team member invited as Manager can publish website changes, reply to and compose new Conversations threads and send email campaigns.
- In a web browser, go to your GoDaddy product page.
- Navigate to your Users page:
If you have a Websites + Marketing plan, scroll to Websites + Marketing and select Manage next to your site. In the left menu, expand Website.
OR
If you have the standalone version of Conversations, expand Conversations Unified Inbox. To the right of your Conversations plan, select Web Inbox.
OR
If you have a Digital Marketing plan, scroll to Digital Marketing and select Manage next to your plan. In the left menu, expand Marketing, and then select Email Marketing. - Select Users (either from the left menu or under Quick Links in the right side bar).
- Select Invite User.
- Enter the user's name and email address.
- Under User Role, select Employee, Manager, Admin or a custom role that you've created. The roles are as follows:
Role Websites + Marketing GoDaddy Conversations Email Marketing Employee Create, update and customize website pages, sections, layout and content, without publishing changes. Reply to and compose new Conversations threads. If you have a business phone number, it includes making and receiving calls on that number. Draft and manage email campaigns but can't send campaigns or change email marketing settings. Has full access to contacts and contact lists. Manager Can do everything an Employee can, and also publish or unpublish changes to control what's visible to visitors. Manage channels and settings, reply to and compose new Conversations threads, and delete Conversations threads. Can do everything an Employee can do, plus send email campaigns and manage email marketing settings. Admin Currently has the same permissions as a Manager, but this may change in the future. Currently has the same permissions as a Manager, but in the future will also be able to view and manage roles and users. Currently has the same permissions as a Manager, but this may change in the future. Custom Role Custom permissions as defined by you. - Select Send Invitation.
- Your team member will receive an email invitation and must complete the following steps:
- In the email invitation, select Accept Your Invite.
- Follow the onscreen instructions to create or sign in to their GoDaddy account.
- Select Accept invite. They'll be taken to their GoDaddy account, where they'll have access to the features available to their user role.
Note: The new team member can now download the Conversations mobile app where they can continue conversations and, if your plan has a Conversations business number, make and receive calls.
Related steps
- Create new team member roles for my Websites + Marketing or Conversations account
- Edit or remove team members from my Websites + Marketing or Conversations account