Applies to: 帳戶管理

帳戶管理 Help

We tried our best to translate this page for you. The English page is also available.

當我無法存取原始帳戶的電子郵件地址時,可以重新獲得存取權

When you use your email address to sign in to your account, we'll send a temporary access code to the email address we have on file for your account. Or, you might already be signed in to your account but you're trying to perform a high-risk task like editing sensitive information. We'll send that temporary code in these cases as well. But it's possible that you no longer have access to that email address, and you will not be able to get that code.

If you no longer have access to the account email address, follow the steps for your situation:

I know my GoDaddy username and password

  1. In the GoDaddy home page, in the top right corner, select Sign in and then select Sign in from the menu.
  2. Enter your username and password.
  3. If you’re asked to enter a verification code sent to an email address you can’t access, select Recover your account.
  4. Follow the prompts to verify your identity and recover access to your account. If you’re eligible, you may be able to complete recovery online. If additional review is needed, you’ll be directed to submit an account-recovery request.

I don't know my username, or I can't sign in

  1. In the GoDaddy home page, in the top right corner, select Sign in and then select Sign in from the menu.
  2. At the bottom of the Sign In page, select Need to find your username?
  3. Select Can’t access your email?
  4. On the Account Recovery form, select Start Verification.
  5. Follow the prompts to submit your recovery request. We’ll review your information and respond within 48 hours.
Required: You'll need to upload a color copy of your government-issued photo identification to complete the Account Recovery process and ensure the security of the account. Specific details must be shown in your upload.
  • 須為彩色影本
  • 完整姓名
  • 簽名
  • 出生日期
  • 發證日期
  • 過期日期
  • 須能清楚辨識照片內的人物
  • 如果您的帳戶有登錄公司,需提供該公司的企業文件
公司章程及以網路網站印製的文件均不接受。
請注意:我們可能會使用不同方式驗證您的身份,包括透過我們的廠商女神器收集並處理您的生物識別資訊。

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