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Auto renewal refund - recently moved to another host server but forgot to disable auto renewal.

I recently moved to another host server but forgot to disable auto renewal. I have been trying to use the chat function but it keeps saying “chat loading”. I will like to request a refund please. Thank you.

1 ACCEPTED SOLUTION
Super User II

@Toyin 

 

Hey there! Unfortunately, this is an account management issue and something we can't address on the community forums. Most of us are volunteers that help here and we don't have access to GoDaddy account information. If the chat function isn't working, then you should contact phone support and they should be able to help you out. 



I am a GoDaddy End User - Just Like You
* Please note that I DO NOT answer private messages. Please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. If you contact me via PM for help, I will give you a price quote for my personal services. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community


View solution in original post

1 REPLY 1
Super User II

@Toyin 

 

Hey there! Unfortunately, this is an account management issue and something we can't address on the community forums. Most of us are volunteers that help here and we don't have access to GoDaddy account information. If the chat function isn't working, then you should contact phone support and they should be able to help you out. 



I am a GoDaddy End User - Just Like You
* Please note that I DO NOT answer private messages. Please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. If you contact me via PM for help, I will give you a price quote for my personal services. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community


View solution in original post