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(Retrieve Login Credentials)

 www.pibco.ae , we are not able to login to the account. Domain was purchase from Etisalat and Hosted with Godaddy. The employee who was handling the account, left the company and we no longer have any contact. In order to get into the account we need 4 digit pin which we don't have.

   We do not have access to the email id - m xxxx@yahoo.co.in nor mobile number 9449. Our site is down from past 5 days and the default page or Index file which is showing at present belong to go daddy.
  We have credentials for Domain but we need to get into hosting to check the issue.
1 REPLY 1
Super User I
Super User I
Solution

re: (Retrieve Login Credentials)


@hrmurid wrote:

 www.pibco.ae , we are not able to login to the account. Domain was purchase from Etisalat and Hosted with Godaddy. The employee who was handling the account, left the company and we no longer have any contact. In order to get into the account we need 4 digit pin which we don't have.

   We do not have access to the email id - m xxxx@yahoo.co.in nor mobile number 9449. Our site is down from past 5 days and the default page or Index file which is showing at present belong to go daddy.
  We have credentials for Domain but we need to get into hosting to check the issue.

@hrmurid Please follow these instructions on initiating the account recovery process: https://www.godaddy.com/help/submitting-a-change-of-accountemail-update-form-4043

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