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    benniegirl
    New
    ‎10-09-2019 02:19 PM
    ‎10-09-2019 02:19 PM

    Lack of sound on my website in Chrome

    Hi, my homepage has a music widget/track. Until recently it could be heard on both Explorer and Chrome. Now I can only hear it on Explorer. When I call into tech support they say can hear it on both browsers. This situation is occuring on both my home and work computers. Has anyone come across this and resolve it?  Thanks!

    Bennie
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    PL281
    Super User 2020
    Super User 2020
    ‎10-09-2019 05:35 PM
    ‎10-09-2019 05:35 PM

    @benniegirl 

     

    The only thing I can think of is somewhere along the way you muted the site which depending on your settings can sync across computers / sessions.

     

    While this site / link is about a year old I think it should help point you / guide you in unmuting the site https://techdows.com/2017/11/mute-and-unmute-sites-in-chrome-63.html

    I am a GoDaddy End User - Just Like You
    Check out my site! | I currently manage over 300 WordPress Websites
    * Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

    Once your issue is resolved,
    please be sure to come back and click accept for the solution

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    1 REPLY 1
    PL281
    Super User 2020
    Super User 2020
    ‎10-09-2019 05:35 PM
    ‎10-09-2019 05:35 PM

    @benniegirl 

     

    The only thing I can think of is somewhere along the way you muted the site which depending on your settings can sync across computers / sessions.

     

    While this site / link is about a year old I think it should help point you / guide you in unmuting the site https://techdows.com/2017/11/mute-and-unmute-sites-in-chrome-63.html

    I am a GoDaddy End User - Just Like You
    Check out my site! | I currently manage over 300 WordPress Websites
    * Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

    Once your issue is resolved,
    please be sure to come back and click accept for the solution

    Get Better Support on the Community Boards!
    Etiquette When Asking for Help from the Community

    View solution in original post

    Reply

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