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Domain Access to developed website that is closed and untraceable

The company which registered the domain and developed website is closed and untraceable. Have updated the details on changeupdate.com several times. No response or acknowledgement received from them. The website is down now and we are losing business. Did chat with several agents with no luck. Is anyone out there in godaddy to help me stop losing business ?

1 REPLY 1
Moderator
Moderator

Re: Domain Access

Hi @globaalign, sorry to hear about the trouble you've been having.

Keep in mind that members of the Community do not have access to your account. You will need to continue working with Support to resolve this for you. However, in order for Support to assist you, you must be listed as the Registrant of the domain. You can check the Registrant/owner by doing a Whois Lookup here:

https://www.godaddy.com/whois

 

 

Gary - GoDaddy | Community Moderator
24/7 Support | Check System Status