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Domain points to right directory, doesn't show up online

My domain name mitrahairstudio.com is pointing to:

/home/crpuqxnl8c8e/public_html   

where my index.htm file and  a corresponding folder resides, but it still doesn't show up online. What can I do?

Thank you

1 ACCEPTED SOLUTION

Accepted Solutions
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Community Manager
Community Manager
Solution

Re: Domain points to right directory, doesn't show up online

Hi @Mitra12. Thanks for posting. In looking at the DNS of your domain, it looks like it's parked. This will cause it to occasionally have a different IP address. Take a look at these steps. You'll want to chose the default nameservers option so your domain will point to your hosting plan. 

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.

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2 REPLIES 2
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Super User III
Super User III

Re: Domain points to right directory, doesn't show up online

@Mitra12 

 

When you go into the DNS Manager in GoDaddy do you by chance have one @ record that says parked and a 2nd @ record with your IP address - You should only have 1 @ record.

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Community Manager
Community Manager
Solution

Re: Domain points to right directory, doesn't show up online

Hi @Mitra12. Thanks for posting. In looking at the DNS of your domain, it looks like it's parked. This will cause it to occasionally have a different IP address. Take a look at these steps. You'll want to chose the default nameservers option so your domain will point to your hosting plan. 

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.

View solution in original post