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Errors when transferring a domain

Am trying to transfer my domain from goddady to hostgator but am getting the errors below at hostgator

 

1. Is your Domain unlocked? 

And have already unlocked my domain at godaddy

 

2.  Has the administrator email been validated?

 

Please how do i fixed this two errors, have contacted hostgator but i was told to contact godaddy

1 ACCEPTED SOLUTION
Moderator
Moderator

Hi @fundermentalist

 

If you have still not been able to complete the transfer of your domain, please let us know. Once unlocked with Authorization code in hand, you should be able to complete the transfer out to the other registrar. 

 

Let us know if you need further assistance.

TLH - GoDaddy.com
Supporting you at x.co/247support

 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support

View solution in original post

2 REPLIES 2
Super User 2020

@fundermentalist

 

1. Has your domain been unlocked?  If not or you are unsure, find out here.

 

2. As far the admin email you need to use the email address on your domain record to transfer.  Make sure that email address is up to date.

 

HTH! 😉

Judith
"No guts, no story." ~ Chris Brady

Moderator
Moderator

Hi @fundermentalist

 

If you have still not been able to complete the transfer of your domain, please let us know. Once unlocked with Authorization code in hand, you should be able to complete the transfer out to the other registrar. 

 

Let us know if you need further assistance.

TLH - GoDaddy.com
Supporting you at x.co/247support

 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support

View solution in original post