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bus3rc
Getting Started

Hidden DNS setting when connecting from Squarespace

I have tried connecting my website to Squarespace but when I go to Who.Is there is a hidden A Record that can not be seen on my GoDaddy DNS Settings. How can I remove this?

9 REPLIES 9
jpablo
Helper VI

@bus3rc can you post your domain?

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bus3rc
Getting Started

@bus3rc I see:

theintroduction.co.ukA599 198.185.159.144
theintroduction.co.ukA599 198.185.159.145
theintroduction.co.ukA599 198.49.23.144
theintroduction.co.ukA599 198.49.23.145

 

And at last:

www.theintroduction.co.ukA599 50.63.202.51

 

Which one are you referring to?

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And if I solved your issue, mark it as solution 😄
bus3rc
Getting Started

I just checked Who.is and the record I was referring to has gone which I think is a good thing. The number that showed was 184.168.221.62

 

However, on Squarespace when I refresh the DNS setting page the number on CNAME changes from 184.168.221.63 to 50.63.202.36 which I have been told is the issue.

 

Should it say 50.63.202.51?

@bus3rc the IPs 50.63.202.51, 184.168.221.62 and 184.168.221.63 are from GoDaddy.

If you want to manage your DNS records from squarespace, you should change your nameservers and use the one's provided by squarespace.

If you want to manage your DNS from GoDaddy, you should use the IPs from squarespace in your A records.

 

Hope it helps!

If you find my replies helpful, give me a like or kudo 🙂
And if I solved your issue, mark it as solution 😄
bus3rc
Getting Started

As I am connecting from GoDaddy Squarespace write in their guide;

 

Ensure that you're using GoDaddy's default nameservers.

 

Could this be the problem?

@bus3rcthis guides you on what you need 🙂

 

Hope it helps!

If you find my replies helpful, give me a like or kudo 🙂
And if I solved your issue, mark it as solution 😄
bus3rc
Getting Started

Sorry it hasn't, really appreciate your time though.

@bus3rc sorry to hear that.

Here's a guide from squarespace to do it manually.

 

Hope it helps!

If you find my replies helpful, give me a like or kudo 🙂
And if I solved your issue, mark it as solution 😄