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I cannot access my wordpress Cpanel. it doesn't recognise my password or the email address

Help please!

1 ACCEPTED SOLUTION
Super User 2020

@WildF 

 

When you log into your GoDaddy account you should see your list of products.

There should be something about Web Hosting and then if you expand that you should see your server. From there you can click manage which will bring you to server dashboard.

 

Once on the dashboard you should be able to click launch cpanel and it should take you into cPanel

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

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3 REPLIES 3
Super User 2020

@WildF 

 

We are end users so we can't make any modifications to your account nor do we have access to it.

 

Are you able to get to the cPanel via the GoDaddy dashboard where you don't have to enter the server user / password?

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community

I have no idea how to do that! Any chance of a step by step if you have time please 🙂

Super User 2020

@WildF 

 

When you log into your GoDaddy account you should see your list of products.

There should be something about Web Hosting and then if you expand that you should see your server. From there you can click manage which will bring you to server dashboard.

 

Once on the dashboard you should be able to click launch cpanel and it should take you into cPanel

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community

View solution in original post