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site can't be reached error

Hello everyone,

please someone help me i get this site can be reached error after i changed the domain name of my website  . it does not happend all the times but atleast  once in a while  i asked both the hosting and domain guys but they say  there is no error, but my website keeps going offline ( just tried with this godady support) 

here is my website 

www.cameroongcerevision.com

hope someone can help thanks waiting

12 REPLIES 12
Helper VI
Helper VI

Re: site can't be reached error

Hello @lewatt23, welcome to the community! Smiley Happy

 

When did you change your domain?

 

I can visit your site perfectly: https://ibb.co/krVy9v

 

 

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baccRe: site can't be reached error

@jpablo   that's what i said it goes offline for a while then goes back , I changed my domain about some 3 weeks now

Helper VI
Helper VI

Re: baccRe: site can't be reached error

@lewatt23 what plan are you on?

 

If you are on cpanel, can you check your resource consumption when your site goes down?

It happened to me, that I was getting too much traffic in a cpanel hosted site, and that caused the site to go down for a while.

 

If you know how to, I would recommend using cloudflare, since they have a feature called "always online", which displays a cached version of your site in case the site goes down.

I can help you with that if you want.

 

 

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Re: baccRe: site can't be reached error

@jpablo my site is still a new site , the max visitors i get per day is 20 , also i did not get does errors b4 i change the domain and using a cpanel

Helper VI
Helper VI

Re: baccRe: site can't be reached error

@lewatt23 your DNS records look fine.

So I guess it's a server issue.

 

For how long does your site go down?

 

 

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Re: baccRe: site can't be reached error

@jpablo for an hour or more but i don't think is the server cause i can't  still access the sit but u can , i happend that when is off some can visite while other no exmple me and you right now , i made that  remark  some time ago one of my friend could not access the site while i could , so from my conculsion i think is the domain  that has a problem

Helper VI
Helper VI

Re: baccRe: site can't be reached error

@lewatt23 your DNS records are correct. So I don't think it's a DNS issue.

In fact the changes have been propagated correctly, as you can see here.

 

Here are your DNS records:

 

cameroongcerevision.comSOA599 ns17.domaincontrol.com dns@jomax.net 2017080104 28800 7200 604800 600
cameroongcerevision.comNS2483 ns18.domaincontrol.com
cameroongcerevision.comNS2483 ns17.domaincontrol.com
cameroongcerevision.comA599 107.180.2.169
www.cameroongcerevision.comA599 107.180.2.169
www.cameroongcerevision.comCNAME3599 cameroongcerevision.com
www.cameroongcerevision.comMX35990mail.cameroongcerevision.com

 

 

Maybe you need to flush your DNS cache.

If you are in Windows, you can do that as follows:

  1. Open a command prompt as administrator (cmd)
  2. Type ipconfig /flushdns
  3. Hit enter

I'd also recommend you to clear your browser cache, and close and open again your browser, because sometimes the browser keeps an internal dns cache.

 

Hope it helps!

 

 

 

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Re: baccRe: site can't be reached error

@jpablo i have tried that b4 cause i been reading other threads on the same problem but does not give any  solutionSmiley Frustrated

Helper VI
Helper VI

Re: baccRe: site can't be reached error

@lewatt23 sorry to hear that.

 

What happens if you ping this address? 107.180.2.169

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Re: baccRe: site can't be reached error

@jpablo here is what i get

 

Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>ipconfig /flushdns

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

C:\WINDOWS\system32>ping 107.180.2.169

Pinging 107.180.2.169 with 32 bytes of data:
Reply from 107.180.2.169: bytes=32 time=238ms TTL=43
Reply from 107.180.2.169: bytes=32 time=238ms TTL=43
Request timed out.
Reply from 107.180.2.169: bytes=32 time=245ms TTL=43

Ping statistics for 107.180.2.169:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 238ms, Maximum = 245ms, Average = 240ms

C:\WINDOWS\system32>

Helper VI
Helper VI

Re: baccRe: site can't be reached error

@lewatt23 except for that one that got lost in the middle, you receive replies from the server. So it's not an ISP block. So maybe it's a connectivity issue from your side?

 

I got this response:

Pinging 107.180.2.169 with 32 bytes of data:
Reply from 107.180.2.169: bytes=32 time=266ms TTL=48
Reply from 107.180.2.169: bytes=32 time=162ms TTL=48
Reply from 107.180.2.169: bytes=32 time=177ms TTL=48
Reply from 107.180.2.169: bytes=32 time=164ms TTL=48

Ping statistics for 107.180.2.169:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 162ms, Maximum = 266ms, Average = 192ms

Can you visit your site? Or it's still down for you?

 

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Re: baccRe: site can't be reached error

@jpablo sorry  for the  late respond .... 

yes i can access  the website now but as i said last time it will go and come

thanks...