Hi @ibrahim11. Thanks for being part of GoDaddy Community! Sorry to hear you're having trouble. What you've described could have many causes. If you can provide more information about the kind of email you have and what domain you're using, someone may be able to suggest a solution for you.
JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.