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Cannot login to may e mail

Hello iam new here i try to login to mai e mail adresses with the correct credential to my info@http://phdmehranmuslimi.com/ impossible to login, support is only via telephone so no help from the hosting for this issue, hou you login in you webmail here???

3 REPLIES 3
Employee

Hi fretty23,

   Sorry to hear about the email login issues. I recommend that you remove the "http://" from your email address as this is not part of the domain itself and is not needed to be included within the username for sign in. Below I have listed the appropriate gateways for our different email platforms.

 

Workspace email:

http://email.godaddy.com

 

Office 365

https://outlook.office365.com

 

cPanel email

http://yourdomainname.tld/webmail (replace "yourdomainname.tld" with your registered domain)

 

Hope this helps! If you are still having issues with the email login please contact our 24/7 customer support and our representatives will be happy to assist you. 

 

-Techfly

 

Support and office hours by region | https://www.godaddy.com/contact-us.aspx

Hello Community!

 

I am completely new to the GoDaddy world and seem to be confused / having trouble with a few areas in regard to email.

 

Issue 1: I have a MAC and Outlook 2011 and when I go to set up my Office 365 onto Outlook 2011 it will not work. I follow all the steps provided on how "to set up Exchange Account" but at the end of the process, I get a message saying that "Account cannot be added. Note that Outlook 2011 requires Exchange Server 2007 SP1 Update Rollup 4 or later". 

 

I have tried everything and it just does not work? I have gone down the path of setting up an email account using IMAP, but I have been told this should be a last resort and is not as good as setting up an Exchange Account.

 

I do not understand as I set up my Exchange Account email on my Apple Iphone with no problems at all. So do not understand why Outlook 2011 on my MAC should be any different?

 

Issue 2: Workspace Email. What is the difference between this and email & office 365??? When I click on webmail login next to Workspace Email (on my products page), I get taken to a workspace webmail login page and when I enter my sign in details, nothing happens? I am not able to login? Also when I click manage and click on Get Started, it asks for me to "create an email address". But again, I cant seem to do this and also am unsure as to whether I use the same email address that I have for Office 365 or do I set up a different email address for this?

 

I should note that my Office 365 seems to be working fine. I can login and the email is working as it should.

 

Any help or direction would be very much appreciated. As I am very confused at this point.

 

Kind Regards

 

Nick 

 

 

I purchased new individual type (not professional one) email with my domain hosted on goddady. Once i configure this email in outlook it works fine; all the inbox appeared. But when i am trying to access my inbox and inbox setting through goddady webmail service; i am getting just to the password reset setup page only not to the detail account setting! i don't know whats the actual reason is; can any one help me please?