Skip to main content
Help Center
The GoDaddy Community will undergo maintenance starting on Wednesday, July 28th at 3pm PST / 6pm EST. Learn more
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Cannot send email following move from Workspace to Microsoft 365

My move from Workspace to Microsoft 365 email occurred yesterday.


The FAQ states:


"Will I have to change anything on my mobile device or desktop email client?"


"There’s no need to make any changes. All your settings will remain the same. However, you might need to close and reopen your desktop mail program after the transition completes."


However, I have been unable to send any email using Apple Mail on my Mac, and the Mail apps on my iPhone and iPad. I can only receive email.


When I attempt to send email I am asked to enter my account password but it won't accept it. Same on all three devices.



Email settings.png