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No "Add Theme" or "Add Plugin" option

Currently there is no option to "Add Theme" or "Add Plugin". From what I found online, it appears these can be enabled under the My Sites -> Network Admin menu. But the "Network Admin" Menu item is also not showing under the My Sites menu. I have also tried going directly to the "/wp-admin/network " page, but that only shows a "Sorry, you are not allowed to access this page." error.

 

Any ideas on how to fix this?