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Wordpress upgrade and never ending upgrade

on 01st October 2016, I upgraded the Wordpress to the current version; after 12 hours upgrading was never ending. In the Hosting Details and in the "Applications" section for "Wordpress" displays the rotating mark. It is indicating that there is a process is on-going.

 

I checked in the "Databases" section, in the "Manage databases", the database connected to the wordporess is also updating and never ending. It is indicated "Pending Backup".

 

Please advice me and how do I correct this situation?

Harin

1 REPLY 1
Moderator
Moderator

Re: Wordpress upgrade and never ending upgrade

Hey @FETSynergies,

 

 

If you're still seeing the upgrades and backups pending within your account, you should reach out to our live support so our hosting team can help investigate the matter further. It sounds like something on the backend of the system encountered an error during the update process. They can usually correct this very quickly. 

 

Let us know if you get this worked out! Smiley Happy

 

CG - GoDaddy | Community Moderator
24/7 support available at x.co/247support