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    Installing Ioncubes (Permission Denied Error)

    I'm attempting to install Ioncubes to make use of Wordpress plugins.  I'm constantly running into permission issues since Godaddy Cloud doesn't have a root user or password option. 

     

    A simple cp command to move loader-wizard.php from my home directory to a public web directory is running into permission issues, i.e.:

     

    cp /home/username/ioncube/loader-wizard.php /srv/users/serverpilot/apps/appname/public
    cp: cannot create regular file '/srv/users/serverpilot/apps/appname/public/loader-wizard.php': Permission denied

     

    Using this option https://www.godaddy.com/help/switching-to-the-root-user-on-your-linux-server-12330 I thought it would be possible to switch to a substitute user and get the permissions I need. 

     

    However when attempting to do this I'm am running into authentication failure, like the servers password is not the password it is looking for, so it seems like this solution is, again, not meant for Cloud servers.  Or maybe I'm missing something.

     

    Any help would be appreciated.

     

     

    2 REPLIES 2
    scottj
    Employee

    Hi @almondmeal,

     

    You should be able to escalate to the root account using the "sudo su -" command mentioned in the link you referred to in your post (https://www.godaddy.com/help/switching-to-the-root-user-on-your-linux-server-12330).

     

    If you are still hitting permission errors, please provide more information about the errors from running the "su" command or contact our phone support and we would be happy to assist.

    https://www.godaddy.com/contact-us.aspx

    Hello There,

    Am having an issue related to this post,am trying to install ion cube in my cpanel but it isn`t working.

    How can i go about it? .Am installing it on Linux hosting package,Any help is welcome