How Email Backup works.
In some industries, archiving is required.
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For personal accounts and small businesses
![Mcxmo 47831 Emailbackup Addon Emailarchive Final 02]({"src":"https://img1.wsimg.com/cdn/Image/All/FOS-Intl/2/en-CA_en-US_en-HK_en-MY_en-PH_en-AE_en-GB_en-IE_en-IL_en-PK_en-ZA_en-IN_Oceania/26123d05-4edd-4494-babd-bb2bde027c3e/MCXMO-47831_EmailBackup_AddOn_EmailArchive_Final-02.png"})
For regulated industries (healthcare, financial, real estate)
More ways to power Professional Email.
![Mcxmo 47831 Emailbackup Addon Feature Desktop]({"src":"https://img1.wsimg.com/cdn/Image/All/FOS-Intl/1/en-CA_en-US_en-HK_en-MY_en-PH_en-AE_en-GB_en-IE_en-IL_en-PK_en-ZA_en-IN_Oceania/99cde206-8ee2-4014-98c6-8f4f36a02ff6/MCXMO-47831_EmailBackup_AddOn_Feature-desktop.jpg"})
Email Backup Frequently Asked Questions
What can I have backed up?
You can back up your entire mailbox, including emails, contacts, calendar, tasks and attachments, automatically up to 6 times a day.
How do I restore data that has been deleted or lost?
Email Backup offers the flexibility to perform a right-sized restore. So, whether you’re missing a single mail item, a specific folder or an entire mailbox, you can easily navigate and search for what has gone missing. To perform a restore, log in with your Office 365 credentials at godaddy.backupmycloud.com, or contact your Office 365 administrator. Then simply select the item(s) you wish to restore and click the Restore button.
What happens if a user doesn't exist any longer? What happens to data from deleted users?
Email Backup retains all data from deleted users. The data can be restored to a public or shared mailbox, or to another user.
How much data is stored and how long can I keep it?
There is no limit to how much user mailbox data is backed up, nor is there a time limit to how long it is retained, provided you maintain an active subscription.
How long does it take to restore an item?
The time it takes to complete a restore varies on the amount of data restored. Individual items can take as little as a couple of seconds, where full mailboxes can take up to an hour, depending on how much data is being restored.
What’s the difference between Backup and Archiving?
Email Backup allows you to easily find lost emails, contacts, calendars, tasks, notes and journals and restore them directly from our secure servers into your mailbox. Meanwhile, Email Archiving stores each and every email sent or received in a tamper-proof repository, allowing you to ensure compliance and streamline e-discovery.