How do I contact my reseller?
If you’ve purchased GoDaddy Payments hardware or features through a third-party reseller, your reseller is your first point of contact for any issues or questions regarding your device and features.
Resellers handle a variety of support inquiries, including hardware sales, activation and onboarding, account support (like changing bank account info or business settings), training on GoDaddy Payments features, troubleshooting assistance, and hardware returns or replacements. The reseller deploys the device, activates it and onboards new merchants, and manages existing merchants.
Please locate your reseller in the table below and contact them for support.
| Reseller Name | Phone Number | |
|---|---|---|
| AppFrontier (Chargent) | support@appfrontier.com | 1-415-275-1115 ext. 2 |
| Ceramic Pro | support@cpshopmanager.com | 1-800-280-6856 x 5 |
| Keen Kernel | support@keenkernel.com | 1-856-433-4013 |
| MaidPad | help@maidpad.com | 1-913-543-4252 |
| Moolah | support@moolah.cc | 1-800-625-1670 |
| Orbis Payment Services | contact@orbisps.com | 1-415-883-8699 |
| Poynt | support@poynt.com | 1-480-651-9720 Toll Free: 1-866-806-0508 SMS: 1-480-531-6861 |
| Servistree | info@servistree.com | 1-866-944-3244 |
| SwyftPAY | info@swyftpay.com | 1-888-256-8917 |
| Value Systems | support@valuesystemspos.com | 1-843-450-1087 |
More info
- If you purchased your hardware or product from GoDaddy directly, please contact GoDaddy support for assistance. Our GoDaddy Guides are here to help.
- Check out our onboarding guide to learn more about using GoDaddy Payments.
- Need help with your device? Review our hardware setup guides and troubleshooting.
