What is VAT/GST ID validation?
When you use a Value Added Tax or Goods and Services Tax ID (VAT/GST ID) for tax exemption purposes, GoDaddy validates that ID to ensure that you qualify.
What is a VAT/GST ID and why does it matter?
A VAT/GST ID (Value Added Tax or Goods and Services Tax Identification Number) is a business identifier used for tax purposes. If your VAT/GST ID is valid, you may be exempt from certain taxes at checkout. If it’s invalid or missing, applicable taxes will be charged.
What is changing?
We are enhancing and evolving our VAT/GST ID validation process to stay aligned with ever-changing international tax laws and regulations. This update helps us:
- Maintain compliance with current legal requirements.
- Improve the accuracy of tax handling.
- Ensure customer data integrity.
As part of this evolution, customers with invalid or missing VAT/GST IDs may begin to see applicable taxes added to their purchases or renewals. We recommend reviewing and updating your VAT/GST ID information to avoid unexpected charges.
What VAT/GST ID statuses might I see and what do they mean?
When you enter a VAT/GST ID, it goes through a validation process. You may see one of the following statuses:
| Status | Meaning |
|---|---|
| Unvalidated | Your VAT/GST ID has never been validated. |
| Pending Validation | Validation is in progress. This may take up to 24 hours. |
| Validated | Your VAT/GST ID has been successfully validated. |
| Invalid | Your VAT/GST ID has been through the validation process and was confirmed invalid. |
How does VAT/GST ID validation affect my tax charges?
- If your VAT/GST ID is validated, your tax value may be exempted for eligible purchases.
- If your VAT/GST ID is pending validation, your current order may still include tax. However, future orders will be exempted from tax once validation completes successfully.
- If your VAT/GST ID is invalid, taxes will be charged until you update it with a valid one.
How do I update or correct my VAT/GST ID?
Follow these steps to add or update your VAT ID.
What if my VAT/GST ID is still pending?
Validation can take up to 24 hours. If your VAT/GST ID is still pending:
- You may be charged tax on your current order.
- Once validation completes, future orders may reflect updated tax values.
We’re working to improve customer feedback during checkout so you’re aware of your VAT/GST ID status before completing a purchase.
What are common reasons VAT/GST IDs fail validation?
- Typos or formatting errors (for example, missing country code)
- VAT/GST ID not registered for cross-border transactions
- VAT/GST ID expired or revoked by the tax authority
Where can I learn more about sales tax and VAT/GST?
For more info:
- Find out how we calculate sales tax.
- Read the EU Commission article What is VAT?.