Applies to: Professional Email

Professional Email Help

Add Professional Email user email accounts

If you want to create another email address with your domain, you can add a new Professional Email user.

Required: In the Email & Office Dashboard, you need to set up any existing accounts as users before you can purchase new ones. To keep your existing accounts and buy new ones, go to GoDaddy's website. If you recently deleted a user, you might need to wait up to 1 day to use the credit.
  1. Sign in to your Email & Office Dashboard (use your GoDaddy username and password).
  2. Select Add user.
  3. If you have multiple account types available, select Get started. If you have one or no accounts available, continue to step 4.
  4. Select the domain you want to use, and then Continue. The Create new email account page will open.
    • If you don't have any available users, under a plan, select Purchase.
  5. Under Email address, enter a username before the @ symbol.
  6. Under First name, enter the user's first name.
  7. Under Last name, enter the user's last name.
  8. Under Email address, select This email is for me, connect to my GoDaddy acount or This email is NOT for me. If the account is for you, we'll connect it to your GoDaddy account. If it's for someone else, we'll send them a temporary password so they can sign in and set it up themselves.
    • If you select This email is for me, connect to my GoDaddy account, under Create a password, enter a password.
  9. Under Send account info to, enter up to 5 email addresses where you'd like user account notifications sent.
  10. Select Create. When the account is set up and ready for use, we'll notify the email address(es) provided.

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