Business Email Help

Apple Mail (Mac): Set up email

This article is specific to Business Email. If you have a different type of email, please see Microsoft 365 Apple Mail instructions, or Workspace Apple Mail instructions.

You can set up your Business Email in Apple® Mail on your Mac computer.

  1. Open Apple Mail.
  2. Your next step depends on if you have already set up an email account, or not.
    1. If you have already set up an email account, click the Mail menu, and select Add Account....
      Click Mail, select Add Account
    2. If you haven't set up an account, skip to the next step.
  3. Select Other Mail Account, and click Continue.
    Select Other Mail Account, click Continue
  4. Complete the following fields:
    FieldWhat to do...
    Full NameEnter the name you want to display to others as the email sender.
    Email AddressEnter your Business Email address.
    PasswordEnter your Business Email password.

    Enter email details.
  5. Click Sign In.
  6. You may get a screen with the message Unable to verify account name or password. Complete the following fields:
    FieldWhat to do...
    Email AddressEnter your full Business Email address
    User NameEnter your full Business Email address, again
    PasswordEnter your Business Email password
    Account TypeSelect IMAP
    Incoming and Outgoing Mail ServerUse the server address for your location. Find your server address, here.

    Enter full email account details.
  7. Click Sign In.
  8. Select the apps your want to use with this Business Email account. You must at least check Mail.
    Select apps to connect to account.
  9. Click Done.

Next step

  • Send yourself a test email to make sure you can send and receive mail in Apple Mail.

More info

You can also set up your Business Email on your phone:

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