Managed Hosting for WordPress is migrating to an updated platform
To optimize and maximize the value you receive from your Managed Hosting for WordPress plan(s), we're moving to a new platform! These changes provide faster load times for your websites, enable autoscaling to handle sudden spikes in traffic and ensure an even more secure online environment for all users.
Select a question to see its answer:
- Why is my hosting account being migrated?
- What can I expect from the migration process?
- Do I need to change my SSH/SFTP password?
- Do I need to update my DNS?
- Is there a change to the web server software?
- When is the migration happening?
- Can I reschedule my migration?
- Will my cost or renewal date change because of this migration?
- What about my free credits? (For Managed Hosting for WordPress plans with five credits)
Why is my hosting account being migrated?
These changes will provide faster load times, autoscaling to handle traffic spikes and improved site security.
What can I expect from the migration process?
We'll move all your data for you during the migration process and notify you via email before and after the migration. Brief downtime may occur during the switch, but we'll minimize it as much as possible.
Do I need to change my SSH/SFTP password?
Since we're moving to a more secure platform, if you use SSH/SFTP to manage your site, we require you to change your SSH/SFTP password after your site finishes migrating. If you have recurring automated connections from third-party plugins/software, you'll have to change the password for those, too. Here's how to change the SSH/SFTP password.
Do I need to update my DNS?
To ensure the smoothest possible experience, we'll take care of updating the DNS for you.
Is there a change to the web server software?
Yes. As part of this migration, your site will be moved from an Apache web server to an Nginx web server. This upgrade is part of the new platform's enhanced performance and security features.
What does this mean for my site?
- Better performance: Nginx is known for faster load times and more efficient handling of high traffic.
- Configuration changes: Nginx uses a different configuration system than Apache, so custom .htaccess rules (such as URL redirects or access restrictions) will no longer work as before. Only the .htaccess file in the root directory will be recognized in our environment, and .htaccess files in subfolders will not be supported. Most standard WordPress features and plugins are fully supported, but if your site relies on custom .htaccess code, you may need to update your configuration.
- Compatibility: Most WordPress sites and plugins work seamlessly with Nginx, but if you have advanced or custom server configurations, you may want to review them after migration.
When is the migration happening?
Your migration will occur between March 2025 and September 2025. Email notifications will be sent out before your migration begins.
Can I reschedule my migration?
Unfortunately, we can't accommodate requests to reschedule individual migrations.
Will my cost or renewal date change because of this migration?
No. Your cost and renewal date won't change because of this migration.
What about my free credits? (For Managed Hosting for WordPress plans with five credits)
If you host your websites on one of our Managed Hosting for WordPress plans with multiple credits, we'll add a new plan to your account for each site. Any unused credits will be returned to your account after the migration. You can find and redeem the credits in the Additional Products section of your GoDaddy product page.