Outlook 2010: Set up email

This article is specific to Business Email. If you have a different type of email, please see Microsoft 365 Outlook 2010 instructions, or Workspace email Outlook 2010 instructions.

You can set up your Business Email in Microsoft® Outlook 2010.

1. Open Outlook 2010.
2. If this is the first time you've opened Outlook 2010, you'll see a welcome screen.
   
   1. Click Next.
      
   2. Select Yes, and click Next.
      
3. If you've already set up an email address Outlook 2010, you'll see the inbox screen.
   
   1. Click File.
      
   2. Click Add Account.
      
4. Make sure E-mail Account is selected, and enter your Business Email address details.
   

   Field	What to enter
   Your Name	The name you want to show as the From display, on your emails
   E-mail Address	Your full Business Email address
   Password	Your Business Email password
   Retype Password	Your Business Email password, again

   
5. Click Next.
   
6. Outlook 2010 will test your settings. You may see a pop-up window asking if you want to Allow this website to configure... Select Don't ask me about this website again, and click Allow.
   
7. When Outlook 2010 is finished setting up your account, it will say Congratulations! Click Finish.
   

Outlook may not be able to automatically detect your email settings. In that case, select the option to Manually configure server settings, and click Next.

1. Select Internet E-mail, and then click Next.
   
Complete the following fields:
FieldEnter Your NameWhat you want your display name to be for this account Email AddressYour full Business Email address Account TypeSelect IMAP. Incoming and Outgoing mail serverEnter the server addresses for your region. User NameYour full Business Email address PasswordYour Business Email address password Remember passwordSelect this option Require logon using Secure Password AuthenticationDeselect this option
2. Click More Settings...
3. Go to the Outgoing Server tab, and then complete the following fields:
   

   Field	What to do...
   My outgoing server (SMTP) requires authentication	Select this option
   Use same settings as my incoming mail server	Select this option

   

Note: As a troubleshooting step, select Log on using. Then enter your User Name, and Password. Use your full Business Email address as your User Name.

4. Go to the Advanced tab, and complete the following fields:
   

   Field	What to do...
   Incoming server	Enter one of the incoming ports, listed here.
   This server requires an encrypted connection (SSL)	If you have entered an SSL port, select this option. Otherwise, deselect this option.
   Outgoing server (SMTP)	Enter one of the outgoing ports, listed here.
   Use the following type of encrypted connection	If you have entered an SSL port, set this to SSL. Otherwise, set this to None.
   Server Timeouts	This selection is up to you.
   Leave a copy of messages on the server	This option is up to you. Leaving a copy on the server will use up your email storage limit faster.

   
5. Click OK.
6. In the Add Account window underneath, click Next.
7. Click Finish.

Next step

• Send yourself an email to make sure everything is working.

More info

• Set up your Business Email on your phone:
  
  • iPhone
  • Android
  • iPhone Outlook app
  • Android Outlook app

---

Note: As a courtesy, we provide information about how to use certain third-party products, but we do not endorse or directly support third-party products and we are not responsible for the functions or reliability of such products. Third-party marks and logos are registered trademarks of their respective owners. All rights reserved.