Business Email Help

Outlook 2013: Set up email

This article is specific to Business Email. If you have a different type of email, please see Workspace email Outlook 2013 instructions.

You can set up your Business Email in Microsoft® Outlook 2013.

  1. Open Microsoft Outlook 2013.
  2. If this is the first time you've opened Outlook 2013, you'll see a welcome screen.
    1. Click Next.
    2. Select Yes, and click Next.
  3. If you've already set up an email address Outlook 2013, you'll see the inbox screen.
    1. Click File.
    2. Under Info, click Add Account.
      Under Info, click Add Account
  4. Make sure E-mail Account is selected, and enter your Business Email address details.
    FieldWhat to enter
    Your NameThe name you want to show as the From display, on your emails
    E-mail AddressYour full Business Email address
    PasswordYour Business Email password
    Retype PasswordYour Business Email password, again
  5. Click Next.
  6. Outlook 2013 will test your settings. You may see a pop-up window asking if you want to Allow this website to configure... Select Don't ask me about this website again, and click Allow.
    Select Don't ask me, and click Allow
  7. When Outlook 2013 is finished setting up your account, you will see a message that Your e-mail account is successfully configured. Click Finish.

Outlook may not be able to automatically detect your email settings. In that case, select the option to Manually configure server settings, and click Next.

  • Select POP or IMAP, and then click Next.
    Select POP or IMAP, click Next
  • Complete the following fields:
    FieldEnter Your NameWhat you want your display name to be for this account Email AddressYour full Business Email address Account TypeSelect IMAP. Incoming and Outgoing mail serverEnter the server addresses for your region. User NameYour full Business Email address PasswordYour Business Email address password Remember passwordSelect this option Require logon using Secure Password AuthenticationDeselect this option Enter email account settings
  • Click More Settings...
  • Go to the Outgoing Server tab, and then complete the following fields:
    FieldWhat to do...
    My outgoing server (SMTP) requires authenticationSelect this option
    Use same settings as my incoming mail serverSelect this option
    Outgoing Server tab: Select My outgoing server requires authentication, and Use same settings
  • Note: As a troubleshooting step, select Log on using. Then enter your User Name, and your Password. Use your full Business Email address as your User Name.

  • Go to the Advanced tab, and complete the following fields:
    FieldWhat to do...
    Incoming serverEnter one of the incoming ports, listed here.
    This server requires an encrypted connection (SSL)If you entered an SSL port, select this option. Otherwise, deselect this option.
    Outgoing server (SMTP)Enter one of the outgoing ports, listed here.
    Use the following type of encrypted connectionIf you entered an SSL port, set this to SSL. Otherwise, set this to None.
    Server TimeoutsThis selection is up to you.
    Leave a copy of messages on the serverThis option is up to you. If you have a POP account, and you will be using more than one way to access your email, you should select this. Leaving a copy on the server will use up your email storage limit, faster.

    Learn about the differences between POP and IMAP for more.
    Advanced tab: Enter port settings
  • Click OK.
  • In the Add Account window underneath, click Next.
  • Click Finish.
  • Next steps

    • Send yourself an email to make sure everything is working.

    More info

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