Applies to: Professional Email powered by Titan

Professional Email powered by Titan Help

Use email labels to organize my inbox

Email labels help manage your inbox and find messages. Creating a label automatically generates a folder with the same name.

Note: Email labels are only available to Professional Email powered by Titan Premium and Ultra plans. Upgrade my email plan

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Create a new label

Select a tab based on whether you're using webmail on desktop or the mobile app.

  1. Sign in to webmail. Use your Professional Email powered by Titan address and password (your GoDaddy username and password won't work here).
  2. In your inbox, select a message.
  3. Above the message, select Label, and then Create new label.
    The label menu with the Create new label button highlighted.
  4. Enter a label name, select a color, and then Done.
    The Create new label modal with an example label name entered and color selected.

Your message will be marked with the label, and a new folder with the label name will be created. You’ll see the folder listed on the leftmost side of your inbox.

  1. Open the Titan app.
  2. In your inbox, tap an email to open it.
  3. In the upper-right corner, tap The vertical three-dot icon for More options on an email. More options, and then Apply labels.
    The More options menu open on iOS with the Apply labels button highlighted.
  4. If you already have existing labels, tap Create label. If this is your first time creating a label, continue to the next step.
    The Apply labels menu open on iOS with the Create label button highlighted.
  5. Enter a label name, choose a color, and then tap Done.
    The Create label menu open on iOS.

Your label will be created and applied to the current email. Tap Done to close the Apply labels tab.

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Apply or remove a label to an email

Select a tab based on whether you're using webmail on desktop or the mobile app.

  1. Sign in to webmail. Use your Professional Email powered by Titan address and password (your GoDaddy username and password won't work here).
  2. In your inbox, select a message.
  3. Above the message, select Label.
  4. Next to the label that you want to apply or remove, select or clear the checkbox.
    The Apply labels menu open with the checkbox next an example label highlighted.

You’ll see a message confirming that the label was either added to or removed.

  1. Open the Titan app.
  2. In your inbox, tap an email to open it.
  3. In the upper-right corner, tap The vertical three-dot icon for More options on an email. More options, and then Apply labels.
    The More options menu open on iOS with the Apply labels button highlighted.
  4. To apply or remove a label from the email, tap the label, and then Done.
    The More options menu open on iOS with an example label highlighted.

Your label will be added or removed.

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Edit or delete a label

Select a tab based on whether you're using webmail on desktop or the mobile app.

  1. Sign in to webmail. Use your Professional Email powered by Titan address and password (your GoDaddy username and password won't work here).
  2. In your inbox, select a message.
  3. Above the message, select Label, and then Manage labels.
    The Apply labels menu open with the Manage labels button highlighted.
  4. Next to a label, select The pencil icon for the Edit button. Edit or The trash icon for the Delete button. Delete.
    The Manage your labels modal open with an example of a label that can be edited or deleted.
    • If you selected Edit, update the label name or color as desired, and then select Save.
    • If you selected Delete, to confirm your choice, select Yes, delete.

You’ll see a message confirming that your label was either updated or deleted.

  1. Open the Titan app.
  2. In your inbox, tap an email to open it.
  3. In the upper-right corner, tap The vertical three-dot icon for More options on an email. More options, and then Apply labels.
    The More options menu open on iOS with the Apply labels button highlighted.
  4. Tap Manage labels.
    The Apply labels menu open on iOS with the Manage labels button highlighted.
  5. Next to the label you want to edit, tap The pencil icon for Edit. Edit or The trash icon for Delete. Delete.
    The Apply labels menu open on iOS with the Edit and Delete buttons highlighted next to an example label.
    • If you tapped Edit, either edit the label name or choose a new color. Tap Done.
      The Edit label menu open with an example name and color chosen.
    • If you tapped Delete, to confirm you want to delete the label, tap Yes, delete. Swipe down to close the labels tab.
      The modal confirming that the user wants to delete the label.

Your label will be edited or deleted.

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Find email with the same label

Select a tab based on whether you're using webmail on desktop or the mobile app.

  1. Sign in to webmail. Use your Professional Email powered by Titan address and password (your GoDaddy username and password won't work here).
  2. See email by label using 1 of 2 methods:
    • Folders: On the leftmost side of your inbox, in the folder list, select the email label name. It’ll open a list of messages with the label.
      An example of an email label folder highlighted in the folder list.
    • Message preview: In your inbox, select a message with the email label. In the message preview, above the message, select the label. It’ll open the same list of messages with the label.
      An example of an email with a label highlighted.
  1. Open the Titan app.
  2. In the upper-right corner, tap the The blue three line icon for the menu. menu or swipe left.
  3. Under Labels, to see all email with a specific label, tap a label.
    The leftmost menu open with an example label highlighted.

All messages with that label will be listed.

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