Microsoft 365 from GoDaddy Help

Fix iPhone unable to verify account information error

Note: We recommend using the Outlook app for iOS. To get Outlook, use your phone's camera to scan this QR code.
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When setting up your email for the first time, you may encounter the following error:

Exchange Account

Unable to verify account information.

This happens when there's an issue verifying your account information. Don't worry, this can be fixed with a few changes to your settings. If you're having issues with an iPhone or iPad email account that has already been set up, contact our GoDaddy Guides.

  1. On the error, tap OK.
  2. Unable to verify account error
  3. Edit the following settings, and then tap Next.
    SettingWhat to enter...
    EmailEnter your Microsoft 365 GoDaddy email address
    DomainLeave this blank
    UsernameEnter your Microsoft 365 email address
    PasswordEnter your email password
    DescriptionThis is optional
  4. Tap Save.
  5. Tap Save.
    Save confirmation
  6. Tap Save.
    Modify save options

You'll see your email account listed under Accounts.

More info

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