Microsoft 365 from GoDaddy Help

Why are some of my domains not eligible?

While setting up your email account, you might see some domains listed as not eligible or grayed out in your Email & Office Dasboard. This is because you can only have a one type of email account for each domain.

For example, you'll get an error message if you try to set up Microsoft 365 with a domain that's already used by Professional Email.

Microsoft 365 can't be transferred to any other platforms.

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