Which communication channels can I connect to GoDaddy Conversations?
Using GoDaddy Conversations, you can communicate with your customers through various channels, such as chat, your web contact forms, Facebook, Instagram , your Microsoft 365 email and Business Calling & Texting and your Gmail or Microsoft 365 email.
Conversations is included in all Websites + Marketing plans or you can subscribe to the standalone app. Business Calling & Texting is only available to standalone subscribers, and .
- The GoDaddy Conversations mobile app and the ability to connect your social media accounts aren't available with free Conversations plans.
- For now, GoDaddy Conversations is available in English only.
Chat
Through chat, customers on your GoDaddy website can connect with you in real time. You can respond in the GoDaddy Conversations web app, the mobile app, or even directly through email.
El chat viene con características personalizables como horas de disponibilidad, mensajes de bienvenida, mensajes de confirmación automática y chatbots. Si tienes un plan Comercio y vendes productos en tu sitio web, el Bot de pedidos responderá automáticamente a los clientes que pregunten sobre el estado del pedido.
Your Websites + Marketing plan includes GoDaddy Conversations, at no extra cost. Conversations is ready to use as soon as you create your website.
Formularios de contacto del sitio web
If you have a GoDaddy website, your customers can get in touch through your web contact forms. You'll be notified through GoDaddy Conversations and an email. For more about web contact forms, read our article on using web contact forms with Conversations.
Connect your Facebook business page to GoDaddy Conversations to chat with customers who leave messages or comment on your Facebook posts.
To connect Facebook to Conversations, see Connect GoDaddy Conversations to my Facebook business page.
Note: You must use a Facebook business page through Facebook for Business. GoDaddy Conversations will not work with personal Facebook pages. See Facebook's help article on creating a business page for more.
You can also connect your Instagram professional account to GoDaddy Conversations and interact with customers who send you direct messages, mention you or comment on your Instagram posts.
To connect Instagram to Conversations, see Connect GoDaddy Conversations to my Instagram professional account.
Note: You must use an Instagram professional account that’s connected to your Facebook Page for Business. GoDaddy Conversations won't work with Instagram personal accounts. See Instagram’s help articles on setting up a business account on Instagram and setting up a creator account for more.
Llamadas comerciales & Mensajes de texto
Un número telefónico comercial dedicado te da la flexibilidad de contactar a tus clientes directamente a través de mensajes de texto y llamadas.
Importa contactos desde tu teléfono o crea contactos (cualquier número telefónico de EE. UU.) Y agrégalos a una lista de contactos separada solo para tu negocio. Como no hay fecha de vencimiento para estos mensajes de texto, puedes enviar mensajes de texto cuando quieras.
There’s no additional cost to get and use Business Calling & Texting with Conversations, but you need to be subscribed to the standalone Conversations app.
Correo electrónico
Link your Gmail and GoDaddy Microsoft 365 email addresses to Conversations and get all your email messages delivered straight to your Conversations inbox.
To connect your Microsoft 365 email address to Conversations, read Connect GoDaddy Conversations to my Microsoft 365 from GoDaddy email address.
To connect your Gmail account to Conversations, read Connect GoDaddy Conversations to my Gmail account.