GoDaddy Conversations Help

Connect GoDaddy Conversations to my email address

Link your GoDaddy Microsoft 365 email address to Conversations to get your emails directly in your Conversations inbox. If you’re a Websites + Marketing subscriber and you’re using a chat widget or web forms on your website, messages from those sources will also show in your Conversations box, through this email address.

You’ll link your email address to Conversations on the web app.

  1. Go to your GoDaddy product page.
  2. If you have the standalone version of Conversations, scroll to Conversations Unified Inbox and select Web Inbox on the right.
  3. OR

    If you have a Websites + Marketing plan, scroll to Websites + Marketing and select Manage next to your site. In the menu on the left, select Conversations.

  4. Select Channels and Settings.
  5. Select Email. (You might already have an email address, which would have been assigned to you by default when you set up chat. Changing this email address will also update your chat email).
    Email tab welcome
  6. Select Connect an Email or Connect Email. If you already have a Microsoft 365 email address from GoDaddy, it’ll show on the screen. If you don’t, you’ll be prompted to get one before you can continue with these steps.
    Select an email address
  7. Select the email address you want to connect to Conversations and then select Continue. Email forwarding will be set up for you. This could take up to 60 minutes, but you can continue setting up your email and we’ll let you know when forwarding is ready.
    Email forwarding being set up
  8. Sign in to the Microsoft 365 account you’re linking to Conversations. This must be the same account you used in Step 5. You’ll see a screen explaining that your email is still being set up.
    Sign in to Microsoft 365

Congratulations! You’ve successfully linked your email address to GoDaddy Conversations. Once forwarding has been finalized you’ll start getting your email messages directly in your Conversations inbox.

More info