Skip to main content
Help Center

GoDaddy Conversations Help

Send images with Conversations

Note: Conversations is available on Apple iPhone and the web only.

Sometimes you want to send an image with one of your messages – for example, if a customer asks for a picture of a product. You can do this on all our channels - Website Messaging, Chat, Instagram (Beta), Facebook, and Business Call & Texting.

The file formats supported are .jpg, .png, or .gif. On mobile, animated .gifs can’t be sent yet, but we plan to have this and a few more file formats available in the first half of 2022.

To send an image:

Note: On iOS you can currently send only one image at a time.

  1. Sign in to your GoDaddy Conversations app.
  2. At the bottom of the screen, tap the Conversations icon in the menu.


    Conversations bottom menu

  3. Tap the message you want to reply to.
  4. Tap the paper clip icon to the left of the reply box.
  5. Select the image you’d like to send. If you’re not happy with the image, tap X on the image to remove it.
  6. Add any text you’d like to include.
  7. Tap the Conversations send icon send button.

To view images in your conversation history:

  1. In the conversation history, scroll to the image you want to view.
  2. Tap the image.
  3. Pinch to zoom in or out.
  4. To dismiss, swipe down or tap the X on the image.

More info